As businesses, professionals and individuals frantically scramble to keep from being left behind in the latest technological phenomenon of global virtual communities that have been collectively coined “social media”, the wide-eyed and wondering search everywhere for answers. As with all revolutions past – only multiplied by the miraculously rapid pace at which real-time communication and information disbursement occurs – the common laws of the emerging society appear to be caught up in a free-for-all battle fought between self-proclaimed experts, early-adopting renegades, ground-breaking pioneers, drooling capitalists and everyone else who refuses to end up classified as living under the proverbial rock.

Over the past few weeks I have been asked some very interesting questions by various relative newcomers who for some reason believe I may be one who has the inside track on how things are done. Most of these people don’t realize that only 6 months ago I did not have a single social media account. I don’t know if someone recommended me to them, or they are just looking at my numbers, or they have seen my name in certain circles, or any other reason that would lead them to seek me out as one who would have the answers. All I know is that there is a common thread to their questions, and it has led me to write this post to hopefully answer them all simultaneously.

They all want to know what “the rules” are.

We’re not talking about technical questions like “How do I make a fan page on Facebook?” or “What does ‘RT’ mean?”

Really what they’re asking is for the rules of etiquette.

Emily Post would have made a killing if she were alive to write a book on social media etiquette. The problem is that everyone who sees the potential to make that killing for themselves is seizing the opportunity and cranking out books and blog posts with catchy titles and self-imposed empirical authority, attempting to wrangle the wild online frontier into a nice neat little package that is palatable and manageable and under control. And financially fruitful.

Does anyone else see that these emperors are wearing no clothes?

I’m not writing this to bash others. There is already plenty being written with aims to tear down ‘experts’ and ‘gurus’ and reveal their nakedness to the previously blind and uninitiated. Besides, I believe that everyone is entitled to their own approaches and opinions as long as they don’t endanger those around them. It’s that second part that forces individual freedoms to intertwine with the consideration of others which in turn forms the foundations of what we call “society”.

Society, according to Merriam-Webster’s, is an enduring and cooperating social group whose members have developed organized patterns of relationships through interaction with one another; a community, nation, or broad grouping of people having common traditions, institutions, and collective activities and interests.

If social media is the obvious chosen communication method of a newly emerging society, which I believe in the most organic and rudimentary sense is true, then does it not by definition consist of a community of people having common traditions, institutions, and collective activities and interests?

Traditions

Traditions by nature take time to form. Yes, most of the more popular social media channels have been around long enough to form some of their own traditions. But how did they get there? By the people who were involved in creating them. No one wrote out a list of traditions – they just came into existence because people wanted them or spurred them on. And different ‘families’ create their own traditions, which are not necessarily taken on as the traditions of the global community.

Institutions

Facebook. Twitter. YouTube. Flickr. Digg. FriendFeed. Blogs. And so on…everyone has their primary favorite, and they are drawn to it because the other people that are also drawn to it start with that basic commonality. Together these institutions are the online society, and they are the media choices of the social beings.

Activites and Interests

Obviously we are all interested in the activity of social media. The immediate bond is formed based on this primitive need for community – to share ourselves, our lives, our thoughts, our hopes, our experiences with others. No one wants to be alone, and the social media revolution enables us all to find ways to be around others even when we are alone in our own home or workplace.

The Key: Collective

As I see it, the key to best understanding how to move forward in uncharted territory is to contribute to the collective formation of it.

Who makes the rules in your life? Yes, there are laws that our elected officials and forefathers have made throughout the years to govern our society. But who put those leaders in place? You did. I did. Our ancestors and neighbors did.

Society put the leaders in place. And where society did not, the opportunists swooped in and found ways to fill the voids and push their own agendas until they too became a part of the social norm.

I believe this is where each of us who are asking how to do this thing stands now – on the precipice of a decision.

Who will make the rules of how you conduct yourself in this revolutionary online society? Will you allow the popular, the well-studied and informed, and the early adopters dictate your behavior to the point that your online presence looks unsettlingly more like theirs and less like your own? Will you blindly follow the advice of the measurably “successful” until your own personality is unrecognizable behind the skin you have cloned and stitched yourself into?

It’s like high school all over again. Do I want to fit in with the jocks, the cheerleaders, the stoners, the skaters, the geeks, or the preps? Once I decide, I’ll buy the required wardrobe and adjust my behavior accordingly until they realize I am one of them. Never mind that I’ve forgotten who I really am

Not me.

It may come as no surprise to you, but when I went to high school I created my own style (sort of a mix of preppy argyle and San Francisco ghetto pimp – can you picture that? Me either. Give me a break. It was the 80s.) Yes, at first I was a loner. A bit of an outcast. No one knew where to put me! I didn’t fit their classifications and I challenged their system. But eventually those that appreciated individuality, integrity, creativity and confidence were drawn to me. They didn’t make me their leader. Because we didn’t need one. We were a community. A society unto ourselves. And we made our own rules.

My point is this: YOU make your own rules in the social media revolution. By doing so you contribute to the true freedom and uncontainable spirit that will hopefully continue to grow as the mediums multiply. Sure, you should ask around. See what others are doing. Interact and examine and research and get informed about your society.

But please don’t let others dictate your behavior to the point that we lose YOU.

This society needs YOU. Not clones. Not mindless reruns of what the popular kids are doing. We need YOU.

If you bring your own personality, humor, values, culture, traditions, insights, and behaviors into the mix, we all become better, as individuals and as the whole. We learn from each other and grow together and we all gain a little piece of each other as the global community strengthens. Not to the point of losing ourselves, but to the point of becoming a better us.

I want to know and possibly adopt some of your traditions. I want to hear all about your interests and activities. I want to be invited to visit and hang out in your favorite institutions. And I want to share mine with you.

Please don’t drink the Kool-Aid and allow someone else to dismantle the real you. Dive in. Make mistakes. Learn and grow and contribute. I hope that together we can all make the social media rules. And then we can break them together too!


Comments ( 13 )

Another interesting post, Brian. How do you find time to work?!?!

I think if I was asked about the “rules of social media”, I would probably list these:

The Golden Rule… Oddly, and thankfully, I see it applied more widely in social media (at least in my own circles) than I do in “real society”.

Be Yourself… Unless you’re a shyster, or an antisocial a-hole who doesn’t know what “The Golden Rule” is. If that’s the case, you will never succeed in this space. Go live under a rock.

Listen… The most important communication skill; especially in sales and marketing.

It’s not about you…. Get to know people on a first name basis, build rapport, and make learning about and helping them succeed your mission.

Promote others, and make introductions… See above.

Be patient… It takes time to build your network. There are no shortcuts. Promote your products or services too early or too often and people will simply tune you out. Like they do with most other advertising these days.

Recognize that we’re all making it up as we go along… There are no experts, really. Find the *diligent students* and shadow them if you want to excel.

Don’t be afraid to experiment (and have fun doing it)… There is no better way to learn than experimenting and failing.

As in life… Love many, trust few, and do wrong to none.

[Reply]

bkmacdaddy Reply:

Thanks for taking the time to read & share, Jon. In answer to your 1st question, I’m always working. It’s the sleep I don’t find time for! ;)
The Golden Rule is primary for a reason. It’s timeless and is key in any context. Which ultimately illustrates my point: be yourself & don’t worry about what others think or believe are the correct ways to behave. I REALLY like your term “diligent students”. I may borrow that. ;)
Thanks for adding to the discussion. I truly value your wisdom and insight. I’m sure many others do too.

[Reply]

Jon Aston added these pithy words on Sep 04 09 at 9:04 am

Excellent! I cannot think of a subject that I needed to hear more right now than the content of your post. Thank you! Your posts for some reason always seem to me as though you are saying, “Hey, Decotta, check this out. I think this is something you may be looking for!” (That is your magic; making your tweets/posts relevant and interesting, and allowing the recipient to believe they were meant personally for them!)

Although I like to “behave” and follow the “rules” in my life in general, I have always danced to my own beat. As a newbie in social media, I am hungry to learn and read as much as I can to become educated. And I also watch what others are doing and sometimes I like it and I may “tweak it” to make it my own. But there are many common practices that I do not agree nor believe in. I have felt pulled between “rolling with the flow” because that’s maybe what we’re “suppose to do; and being myself and doing things my way.

Thank you for reinforcing for me that its okay to be true to myself.

[Reply]

bkmacdaddy Reply:

Decotta,
Hopefully my reinforcing is just encouragement that rings true with what you already know. Otherwise I am just as guilty as the next person claiming to know the answers! :)
I think ultimately most of us know somewhere inside us that the best we can offer to this society in formation is ourselves. I just hope to point it out and bring it to light for those that are unsure or insecure in that knowledge. You most definitely are bringing the true you to the party in all you do, and I am cheering you on. You go girl!

[Reply]

Decotta added these pithy words on Sep 04 09 at 11:48 am

Great post, Brian. Another one that you hit head on and with honesty!

Have to say upfront: I love that you quoted Emily Post :-)

That aside, I agree there are no gurus here and if someone thinks s/he is one, s/he’s wrong. It’s a live and learn game but spending *quality* time here is the great equalizer – and teacher.

We’re all looking for community in a world that’s changing too fast for us to morally, spiritually and socially to keep up. Yup, just like highschool all over.

Glad I found you to hang with in the mornings Brian :-)

[Reply]

bkmacdaddy Reply:

Julia,

How can you talk about etiquette and not bring up the queen of the kingdom? ;)

Thanks for stopping by & sharing your thoughts. I like what you said about quality time being the great equalizer. It IS a level playing field as long as we do our best to make it so.

Good to hang with you in the mornings too. Before the bell rings and we run off to our respective classrooms…

[Reply]

Julia Rosien added these pithy words on Sep 04 09 at 1:00 pm

OMG Brian,
This is exactly where I was going with my last comment…if you remember.

In fact I almost brought up Emily Post. Thx for this post…you really know how to discuss the real stuff!!!

Pam

[Reply]

Pam added these pithy words on Sep 04 09 at 3:17 pm

Brian, as you by now know I usually like to add input or contribute to the content of a post in my comments. This time you´ve got me beat! I can´t really “add” anything into this excellent, dare I call it Manifesto? Well said Sir!

In an attempt to contribute I give you this quote:
“Speak properly, and in as few words as you can, but always plainly; for the end of speech is not ostentation, but to be understood.”
William Penn

[Reply]

bkmacdaddy Reply:

I like that. Yes, let’s call this a “Manifesto”. Your input is always welcome, my friend! ;)

[Reply]

countzeero added these pithy words on Sep 05 09 at 5:37 am

Excellent post Brian! When I started on social media there were people telling me to do this and that.. but in the end you are so right.. No one should tell us what is right and what is wrong, we should do what we think is right for us and always have the best of others in mind.

My very very dear friends Diana, Richard, Rob, Andrea and Arnt of Bitrebels have always taught me that sharing and caring and being “real” and authentic is the only thing one should keep in mind and one will never go wrong. Thank you Brian for sharing your thoughts and insights I do enjoy learning from you everyday! YOU ROCK!!

[Reply]

bkmacdaddy Reply:

Misty, you flatter me. I am grateful for your visit and your input. Thank you so much.

[Reply]

Misty Belardo added these pithy words on Sep 05 09 at 7:35 am

I’ve seen how the collective anoints leaders, resulting in a groupthink with everyone agreeing with each other so much of the time. Makes it harder to stick with your own voice, especially if you don’t like that collective flavor of Kool-aid. As you say, we need to be ourselves and make our own rules if necessary.

[Reply]

bkmacdaddy Reply:

Thanks for the visit and comment, Davina. I love your push for us to make our own rules and refrain from trying to make everyone else follow them. I think it’s important to success in life as well as in social media.

[Reply]

Davina K. Brewer added these pithy words on Sep 10 09 at 4:32 pm

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